New Auction Inc. (the “Company”) believes that the proper protection and handling of personal information provided by its customers for the purpose of smooth management of the auction business shall be an important social responsibility and a fundamental policy to be observed in conducting its business activities. As the Company principally aims at providing services which satisfy and gain the trust of its customer, the Company shall respect laws concerning personal information and any other related laws, ordinances, and norms to build an environment and a system which customers can use at ease.
1. Basic Policy
The Company shall comply with laws concerning personal information and any other related laws and ordinances, norms, and guidelines regulated by the government, and establish and continuously endeavor to improve and enhance this policy and internal regulations in its handling of personal information. In addition, the Company shall strictly store personal information of customers by implementing proper security measures in order to prevent leakage, loss, or damage of personal information.
The Company uses personal information of customers in order to promote appropriate and smooth management of auction businesses. The Company shall obtain such personal information and use it to the appropriate extent to achieve the purpose, and take appropriate measures to avoid using and providing personal information beyond the appropriate extent to achieve the purpose. When so requested by a customer, the Company shall promptly stop using the personal information received from that customer.
The Company may outsource a part of the businesses and entrust the personal information of customers held by the Company to the outsourcee that meets the standards prescribed by the Company to the necessary extent with proper protection measures.
4. Provision to Third Parties
The Company shall not provide or disclose the personal information of a customer to any third party without the prior consent of the customer; provided, however, that if the Company is required to respond to any legal request of any public office such as a judicial institution or police or is otherwise bound by laws or ordinances, or if it is required for a protection of lives and properties of individuals and for public health, or if the Company outsources any business, the Company may provide personal information to a third party without notice to the relevant customers.
5. Inquiry and Complaints
The Company accepts any indications and requests about personal information held by the Company at the following contacts. The Company shall respond to such request by delivering written documents and any other methods upon confirming your identity. The power of attorney signed by the customer and a personal identification document prescribed by the Company are required for an agent.
Contact details regarding personal information
By Telephone +81-3-6419-7577
By Mail B1F, 5-9-15 Jingumae Shibuya-ku Tokyo 150-0001 Japan
By E-mail firstname.lastname@example.org